Help Center
-
Admin
- How to add Cleanup Times to services
- How To Change Opening Hours on a Specific Day
- How To Change the Start Day of the Week
- How to Create a New User
- How to Customise Online Booking Page
- Dashboard Widgets
- Email Rosters to Employees
- How to add a shortcut on your desktop for quick access
- How to change account username
- How to change your account login password
- How to change your business name
- How to change your credit card information
- How to Clock In and Clock Out
- How to Create / Edit Rosters
- How to create a new employee
- How to integrate online booking on Facebook
- How to Manage your Waiting Lists
- How to setup a receipt/docket printer
- How to setup auto email/printing
- How to setup your Tax System
- How to View or Add Tasks
- How to setup your Tax System
- How to View or Add Tasks
- How to View Rosters
- Modify client required details for bookings
- Turn On Logo For Your Online Bookings Website
- Viewing timesheets
- Show Remaining Articles (12) Collapse Articles
-
Bookings
-
Clients
-
Marketing
- How to check your Email and SMS balance
- How to check your Email and SMS balance
- How to purchase SMS credits
- How to search messages
- How to search promotions
- How to search messages
- How to search promotions
- How to setup an SMS promotion
- How to setup email booking reminders
- How to setup Email promotion
- How to setup SMS booking reminders
-
Reports
-
Transactions
- How to apply a discount to a Product / Service
- How to do a booking payment
- How to do a Purchase Order
- How to do a stocktake
- How to email a transaction receipt
- How to Enable and Use Deposits
- How to perform a Petty Cash Transaction
- How to search/edit a prepaid pack
- How to Setup a Prepaid Pack
- How to sell a prepaid pack
- How to setup and apply a discount / surcharge to a transaction
- How to start and end trade
- How to void a transaction
- How To Add an Employee to a Transaction
- How To Assign Commissions
- Employee Commission
- Show Remaining Articles (1) Collapse Articles
-
Products & Services
- Barcode Book
- How to create a category
- How to Create a Package
- How to create a service
- How to Create and Manage Suppliers
- How to reactivate a suspended category
- How to reactivate a suspended product
- How to reactivate a suspended service
- How to Receive Goods
- How to search and edit a product
- How to search and edit a service
- How to Search and Edit Categories
- How to search for products
- How to search for services
- How to Sell Packages
- How to Setup and Edit Packages
- How to Setup Rooms and Resources
- How to suspend a category
- How to suspend a product
- How to suspend a service
- How to Utilise Rooms and Resources
- Show Remaining Articles (6) Collapse Articles
Preferred Employee
If a client wishes to have a specific employee perform all of their services, you can set up a preferred employee for the client within their client card. If you attempt to book a client with their non-preferred employee, Barkley HQ will alert you of their preferred employee. This will not prevent you from booking the client to a non-preferred employee.
To setup a Preferred Employee for a Client:
Step 1: Click the Clients tab and select Search.
Step 2: Search for the client you wish to add the Preferred Employee onto and click onto their client card.
Step 3: Once within their client card, under Personal Details, click the Select button near Preferred Employee.
Step 4: Select the client’s Preferred Employee.
Step 5: Once you have selected the Preferred Employee, click on Save.
Note: If you try booking the client that is not the preferred employee, an alert will come up as seen below.
This will only alert you that you are currently booking them under a non-preferred employee.
This will not prevent you from booking the client under any employee.