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How to suspend a product

When you no longer stock a product it is best to suspend it from the system to avoid confusion or products sold by error. This will ensure your system is always updated with the correct product list.

To suspend a product:

Step 1: Go to the Products tab and select Retail Products.

Step 2: Your product list will appear, select the trash icon on the right of the product name you wish to suspend. A notice will appear, click suspend.

Alternatively:

Step 1: Go to the Products tab and select Retail Products.

Step 2: The list of product categories will appear. Locate the product in question either by selecting the category or search for the product name via the search field.

Step 3: Once the product is found, click on the name to open the product details and change the status from Active to Suspended and click Save.

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