Help Center
How to setup a receipt/docket printer
Barkley HQ can be connected to your receipt printer to print receipts for your clients.
Any device can print out receipts if it is setup correctly, however, the program must be installed and running on a Windows PC. This PC is also required to have the printer/cash drawer attached.
Step 1: Click the Admin tab and select Setup.
Step 2: When on the Setup Wizard, click on Receipt Printing.
Step 3: Type in your Advertisement Text if you wish to any text displayed on your receipt.
Step 4: If you wish to have the Client’s Phone Number printed on the receipt, set Print Receipt – Include Client’s Phone Numbers to Yes. This will print out the client’s mobile, work and home phone number.
Step 5: Under Peripheral Setup, Do you have a receipt printer. Set this to Yes.
Step 6: Click on Download the Peripherals Program. Once it has finished downloading, install the program. This will allow Barkley HQ to connect to your receipt printer.
Step 7: When the program has installed, run Barkley HQ Peripheral.
Step 8: Go back to Barkley HQ and click Copy to Clipboard, this will copy the Peripheral link access code.
If you receive an error ‘Access Code is incorrect’. Ensure you copy and leave your peripheral link code in the Barkley HQ Peripheral program and restart the Peripheral Program.
Step 9: Go back onto the Barkley HQ Peripheral Program. If the error ‘Access Code is incorrect’, paste the Peripheral link code that you have previously copied into the Access Code.
Step 10: Select your Printer. If the printer does not show up in the list, install the printer drivers that came with your printer and restart the Neko Peripheral Program.
Step 11: If your printer does not support graphic printing or is printing very slow, tick the ESC/POS printing box.
Step 12: Go back to Barkley HQ and click Save.
Step 13: Restart Barkley HQ Peripheral.
Barkley HQ is now setup for receipt printing. Complete a transaction as usual and when the sale is complete/parked. Click on print. This will now print your receipt out through your designated printer.