All suspended items, be it a product, service or a category, continue to remain in the system’s database and is hidden from active items. If you need to recall the item, you simply have to reactivate it.

To reactivate a suspended product:

Step 1: Go to the Products tab and select Retail Products.

Step 2: The list of product categories will appear. Click on More and select Show Suspended.

Step 3: Locate the product in question either by selecting from category list or search for the service name through the search field.

Step 4: Once the product is found, click on the name to open the product details and change the status from Suspended to Active and click Save.