Help Center
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Admin
- How to add Cleanup Times to services
- How To Change Opening Hours on a Specific Day
- How To Change the Start Day of the Week
- How to Create a New User
- How to Customise Online Booking Page
- Dashboard Widgets
- Email Rosters to Employees
- How to add a shortcut on your desktop for quick access
- How to change account username
- How to change your account login password
- How to change your business name
- How to change your credit card information
- How to Clock In and Clock Out
- How to Create / Edit Rosters
- How to create a new employee
- How to integrate online booking on Facebook
- How to Manage your Waiting Lists
- How to setup a receipt/docket printer
- How to setup auto email/printing
- How to setup your Tax System
- How to View or Add Tasks
- How to setup your Tax System
- How to View or Add Tasks
- How to View Rosters
- Modify client required details for bookings
- Turn On Logo For Your Online Bookings Website
- Viewing timesheets
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Bookings
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Clients
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Marketing
- How to check your Email and SMS balance
- How to check your Email and SMS balance
- How to purchase SMS credits
- How to search messages
- How to search promotions
- How to search messages
- How to search promotions
- How to setup an SMS promotion
- How to setup email booking reminders
- How to setup Email promotion
- How to setup SMS booking reminders
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Reports
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Transactions
- How to apply a discount to a Product / Service
- How to do a booking payment
- How to do a Purchase Order
- How to do a stocktake
- How to email a transaction receipt
- How to Enable and Use Deposits
- How to perform a Petty Cash Transaction
- How to search/edit a prepaid pack
- How to Setup a Prepaid Pack
- How to sell a prepaid pack
- How to setup and apply a discount / surcharge to a transaction
- How to start and end trade
- How to void a transaction
- How To Add an Employee to a Transaction
- How To Assign Commissions
- Employee Commission
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Products & Services
- Barcode Book
- How to create a category
- How to Create a Package
- How to create a service
- How to Create and Manage Suppliers
- How to reactivate a suspended category
- How to reactivate a suspended product
- How to reactivate a suspended service
- How to Receive Goods
- How to search and edit a product
- How to search and edit a service
- How to Search and Edit Categories
- How to search for products
- How to search for services
- How to Sell Packages
- How to Setup and Edit Packages
- How to Setup Rooms and Resources
- How to suspend a category
- How to suspend a product
- How to suspend a service
- How to Utilise Rooms and Resources
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How to suspend a product
When you no longer stock a product it is best to suspend it from the system to avoid confusion or products sold by error. This will ensure your system is always updated with the correct product list.
To suspend a product:
Step 1: Go to the Products tab and select Retail Products.
Step 2: Your product list will appear, select the trash icon on the right of the product name you wish to suspend. A notice will appear, click suspend.
Alternatively:
Step 1: Go to the Products tab and select Retail Products.
Step 2: The list of product categories will appear. Locate the product in question either by selecting the category or search for the product name via the search field.
Step 3: Once the product is found, click on the name to open the product details and change the status from Active to Suspended and click Save.